Akumal Bay Beach & Wellness Resort, Akumal (MX) - Deals & Reviews

Everything there was great, including breakfast and rooms. The staff is always helpful;))

This resort is located on the most beautiful beach I've seen in my 70 years of life anywhere in the world. Walk out to navel-high and see your toes and multi-colored fish a foot long. The pools are great for kids and adults. The rooms are comparable to one we had on a safari in Botswana-- out of this world. The staff tried to get people to learn dances, play games, learn to snorkel, etc. despite slight interest. Adjacent (north) are several other hotels and the snorkeling is great there, too. The food was fine, and drinks, and the dining rooms lovely. We enjoyed the dozen hammocks in a giant ballroom near one dining place to nap after we had lunch.

The food was rather like most places that have buffet, --rather ho-hum and a little over heated--but it was good. We had older people, plus an 8 year old and her parents, and everybody was happy with it. I think it was a great package for the five of us for the price.

The facility was very nice and the staff was excellent. Pillows are hard so bring your own. Food is not what we came for, however it was always adequate with many vegetables. The dining rooms and food facilities were sparkling clean. If you expect gourmet dining, don't go there. If you are lucky enough to be served Pozole, go for it, it was wonderful. Not to many places you can dine and stip onto the beach on a few steps. There is nothing like the beach, the snorkeling and walking into the small town of Akumal. Nice little shops and small grocery store. Great little restaurant on the beach, Shrimp Veracruz was excellent and the beer cold. Planning on our return trip for next year. If you want a comfortable and relaxing vacation with not too much night life I highly recommend this facility.

We liked the layed backed style of the resort and the friendliness and approachability of the staff. It was no frills and the beach was brilliant no one trying to sell you anything and no jet ski's or other motorised water sports, it was very peaceful and quiet, nothing else to do but relax. The turtles were amazing to see in abundance and so close in the shallows.

The location is excellent. You can walk out to a reef and snorkel right from the hotel beach. The entertainment staff is excellent and lots of fun. Families with younger children had lots of activities to keep the children busy. The staff is very helpful (except the day manager). Good value for the money.

Wifi is too expensive and not available any place but the lobby. The day manager was not easy to deal with, we ended up paying for two days all inclusive for 2 people when we only had one person. Manager said "it was not his problem, we needed to work it out with Booked.net".

The beach was beautiful -- turquoise water, fine white sand -- and there was good snorkeling where you could often see turtles. The food was good, with plenty of vegetarian options. We were on ground level with a balcony facing the beach.

Our mattress was horrible -- you could feel every bedspring -- and it took several requests over two days to get them to bring a foam pad to put on top. But once we had that it was much better.